e-mail do szefa korporacji, proszę o sprawdzenie
: 15 maja 2013, 17:21
Dear NeoTech's Head of Travel
I am writing in connection with Your last travel organized by BTS. I got informations about some problems with it and I would like to apologize for all inconviniences You have suffered.
We take steps to compensate every damnifies. We will pay all costs of hotel and car price difference. We will do all we can to regain Your lost luggage and we will take legal steps to enforce compensation from airlines for diverted flight and every issues connected with it. It's unacceptable to treat passengers in such a way.
We promise to verify our partners and check services for our clients more precisly. I hope that You do not give up our cooperation. We will do one's level best to get You satisfied. And You will get a special discount for Your next travel with our service.
Yours faithfully
Tom Smith
BTS's Account Manager
I am writing in connection with Your last travel organized by BTS. I got informations about some problems with it and I would like to apologize for all inconviniences You have suffered.
We take steps to compensate every damnifies. We will pay all costs of hotel and car price difference. We will do all we can to regain Your lost luggage and we will take legal steps to enforce compensation from airlines for diverted flight and every issues connected with it. It's unacceptable to treat passengers in such a way.
We promise to verify our partners and check services for our clients more precisly. I hope that You do not give up our cooperation. We will do one's level best to get You satisfied. And You will get a special discount for Your next travel with our service.
Yours faithfully
Tom Smith
BTS's Account Manager