przetłumaczenie maila
: 13 lis 2010, 0:00
Dear Customer
Thank you for writing to Amazon.co.uk.
I apologise for any misunderstanding regarding our delivery costs.
Generally, we charge a fixed rate for each delivery, with an additional smaller charge for each item in that delivery. Here's the equation we use to calculate the total delivery cost:
(Highest applicable per delivery rate)
+
(Number of items x per item rate) = Total delivery cost
For example, if you have three items in your order, you’ll be charged one delivery fee plus three item charges.
If you buy a combination of items, whichever item in your order has the highest per delivery rate will determine the per delivery rate we charge; per item charges will be applied according to the products you ordered.
We display the domestic standard delivery fee associated with third party seller offerings to make the potential delivery costs more clear. The delivery price associated with a particular item is also displayed while placing your order.
I hope this information is of help. For more details of our delivery rates, click on the following link:
http://www.amazon.co.uk/gp/help/custome ... d=11087631
Thank you for shopping at Amazon.co.uk.
Did I solve your problem?
If yes, please click here:
http://www.amazon.co.uk/gp/help/survey? ... 0TJAS&k=hy
If no please click here
http://www.amazon.co.uk/gp/help/survey? ... 0TJAS&k=hn
Please note: this e-mail was sent from an address that cannot accept incoming e-mail.
To contact us about an unrelated issue, please visit the Help section of our website: http://www.amazon.co.uk/help
Warmest regards
Laxmidevi K.
Amazon.co.uk
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