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Dear Sir or Madam,
I am writing to complain about a thirty pen that can “read your mind" which I bought from your company two weeks ago.
When I received a parcel from you it turned out that I get only fifteen pen and only five of them are working. I am afraid that defective pen did not work property from the start and I am not blame for what happened. I make contact with one of yours dealers in my town but they (spławili mnie ) so I would also like to complain about yours employers. His behavior was rather unfriendly and unhelpful.
I am going to send all this pen to you and I demand a full refund.
I hope you will give this matter your immediate attention.