Dear Principal of School in Exeter,
I am writing to express my deep dissatisfaction with the treatment I received from your school. A month ago I filled in for a three- week English course and I paid the course fee. The course was supposed to start on Mai 20th and I did not receive any answer. Therefore, I rang to the school and I left the message on the answering machine but nobody called me back.
Up till today I have received no answer and I am not able to arrange my travel to Exeter. I look forward to receiving quick confirmation of my application. I will be forced to ask for my money back.
I would greatly appreciate it if you could provide me with some information on the English course I filled in.
Yours sincerely,
XYZ